To ensure you have the best experience, we recommend checking your system requirements ahead of time.
System Requirements
In order to ensure a high-quality experience, your computer/phone/tablet and internet connection speed should meet the following recommended system requirements.
Overview
− Internet connection - broadband wired or wireless (3G or 4G/LTE)
− Speakers and microphone* – built-in, USB plug-in, or wireless Bluetooth
− Webcam* - built-in, USB plug-in
*Webcam and microphone are only required for those speaking and broadcasting video.
Windows
To use the web platform, you’ll need:
− Windows 10, Windows 8 or 8.1, Windows 7
− Google Chrome, Firefox, Edge, IE11
− Computer or laptop with Intel Pentium 4 processor or later that is SSE2 capable and 512 MB of RAM, or a Surface PRO 2 or Surface PRO 3
Mac
To use on Mac, you’ll need:
− Mac OS X, macOS 10.9 or later
− Google Chrome, Firefox, Edge, Safari (coming soon)
− Intel processor 64-bit and 512 MB of RAM
Linux
To use on Linux, you’ll need:
− Ubuntu 12.04, Mint 17.1, Red Hat Enterprise Linux 6.4, Oracle Linux 6.4, CentOS 6.4, Fedora 21, OpenSUSE 13.2, ArchLinux (64-bit only)
− Google Chrome, Firefox
− Intel Pentium 4 processor
Chrome OS
works directly through the Google Chrome browser on laptops and tablets utilizing Chrome OS (Chromebooks).
− Google Chrome
− 2GB Ram
iOS (iPhones and iPads)
To use on iPhone, you’ll need:
− iPhone 5S or later
− Safari
− iOS 11 or later
To use on iPad, you’ll need:
− iPad Mini 3, iPad Air, iPad Pro, iPad (2017) or later
− Safari
− iOS 11 or later
Android (phones and tablets)
To use on Android phones or tablets, you’ll need:
− Android 4.0 or later
− Google Chrome
Bandwidth Recommendations
The bandwidth is optimised to deliver the best experience based on your network:
− Participate with webcam and microphone: 2 Mbps upload, 2 Mbps download
− Participate with microphone: 1.5 Mbps upload, 2 Mbps download
− Participate without webcam or microphone: 1 Mbps upload, 2 Mbps download
Firewall
To participate in a live session, please ensure that the location you are connecting from allows for the streaming and downloading of real time video.
− UDP
− TCP: 80, 443
− HTTP: 80, 443
Some organisations may a firewall preventing access to specific links and email addresses.
Here is the list of links that may need to be unblocked:
- com – Platform resources
- googleapis.com – Web fonts in use
- com – Live session resources
- com – YouTube content (Optional)
- com – Vimeo content (Optional)
- com
- io – Platform resources
Here is the list of email address that may need to be unblocked:
Cookies
Cookies must be enabled in order to use the Online Learning Hub. Extensions or browser configurations that block or disable cookies may prevent participants from joining a live session.
You can find instructions on how to enable cookies by clicking here
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