What do I do if a learner doesn’t receive their manual or workbook?

The learner will need the physical course materials in order to complete their individual learning before live session one takes place. We recommend that you check in with learners ahead of the live sessions to make sure they have all received their materials.

If the learners’ materials haven’t arrived two days before the start of the first live session, please contact our Supply Chain Team by emailing [e-mail]